FAQs

P & Y Pump Services

  • What types of pumping services does P&Y Pump Service offer?

    P&Y Pump Service provides a comprehensive range of pumping services. Our offerings include grease trap cleaning, septic tank pumping, gray water system servicing, lint trap maintenance, and lift station cleanup.
  • Where is P&Y Pump Service located and what are your hours?

    P&Y Pump Service operates from El Paso, TX. Our business hours are Monday through Friday, 7:00 AM to 4:00 PM.
  • Why is regular grease trap cleaning important?

    Regular grease trap cleaning is crucial as these traps prevent solid and liquid fats from clogging pipes. Without consistent cleaning, accumulated buildup can lead to backups and expensive plumbing problems.
  • How often should I have my septic tank pumped?

    The frequency of septic tank pumping depends on factors such as usage and tank size. However, regular pumping is essential to prevent the accumulation of solids that can obstruct pipes or cause system malfunction.
  • Do you only serve commercial properties?

    P&Y Pump Service caters to both residential and commercial clients in the El Paso, TX area. We maintain various systems including residential septic tanks and restaurant grease traps.
  • What should I expect during a service appointment?

    During a service appointment, our team will inspect the system, whether it's a grease trap or septic tank. We then remove waste and ensure proper disposal. For lift stations and gray/lint traps, we perform thorough cleaning to remove debris.
  • Are you licensed and experienced?

    P&Y Pump Service has been operating in El Paso since 2001. Over these years, we have developed extensive expertise in grease trap cleaning, pump systems, and exterior maintenance.
  • Do you offer emergency pumping or after-hours service?

    While we prioritize responsiveness and reliability, please contact us directly to confirm our availability for emergency or after-hours services.
  • How do I schedule a pumping service?

    To schedule a pumping service, you can contact us directly or use the form on our website to submit a service request.
  • What makes P&Y different from other providers?

    P&Y Pump Service stands out due to our more than two decades of experience serving El Paso since 2001, our wide range of services including grease traps, septic, lift stations, gray/lint systems, and pressure washing, and our commitment to providing detailed, personalized service that maintains and enhances your property's functionality and value.